Business Services

IT Support Hertfordshire

Based locally in Hertford, our knowledgeable team of account managers and technicians will take the time to understand your business needs, ensuring that your internet and telephony infrastructure are supporting your business to succeed.

Managed IT Support

We’re on call when you need us, and we’re local to you

Fed up of dealing with anonymous call centres? We’ll assign you a dedicated Account Manager who’s always there to answer your questions, sort out any problems and take care of all your needs. Instead of hanging on hold to a faceless team on the other side of the world, you’ll get your calls answered within three rings by our friendly team here in Hertford.

Save up to 60% on your telephony bills

And that’s not all: as well as listening carefully to your future plans, we’ll also take a close look at your current system, undertaking a cost analysis to identify where you’re wasting your budget. By talking to us, you could save up to 60% on your current outlay.

Our satisfied clients

We support SMEs and public sector organisations, providing IT support to businesses in Harpenden, Hertford, St Albans, Ware, Watford, and beyond

Among others, we’ve provided IT support to:

  • Auria Accountancy (based in Ware)
  • Abel of Hertford Estate Agents

If you’re based in Hertfordshire, we’re not far away. We’ll be happy to pay you a visit to find out more about the needs of your business.

Simply fill in our enquiry form to request a free tailored quotation, or call us at our Hertford office on 01920 466 466.

Managed IT Support

Covering the full range of business communications solutions

Business mobiles

Whether your team are local to Hertfordshire or travelling across the UK, our networks are the most reliable you can get – so you can keep working wherever you are, on business trips, at home or in the office.

Wherever you roam, we’ll take care of your whole mobile package.

Connectivity

Choose from ADSL broadband and Ethernet products, available in a wide variety of bandwidth options, to suit businesses of every size.

When you work with us you’ll benefit from super-fast, super-reliable connections that won’t let you down.

Business phone systems

From choosing your upgraded system, right through to installation and maintenance.

Choose from multi-line, ISDN, SIP trunking and more – tailored to your business needs.

Hosted telephony

Reduce your IT maintenance costs and improve team collaboration with a hosted telephony system.

There are so many benefits to switching to the Cloud – our IT support technicians can tell you more.

What our clients say

Don’t just take our word for it – take a look at what some of our clients across the UK have to say about Croft

Victoria Ward, Chief Executive at The Welsh Sports Association

I’m thrilled to welcome Croft Communications as a partner of the WSA. As a sector, we’re still enduring very challenging and ever-changing days with Covid-19 and more recently Brexit, and we’re constantly striving to enhance resilience of our member organisations as well as their associated clubs.

Sport has been hit particularly hard over the last year, and the approach Croft Communications has, to offer an income-generating solution, could be invaluable to helping community sport get back to full fitness.

I encourage all members and clubs to take a look at what they offer and to get in touch with any questions to see if money can be saved & generated for the future. By doing so, they’ll be able to clearly see the tangible benefits of that investment.

 

Jon Poole, Director of Partnerships at Croft

We’re delighted to be a formal partner of the Welsh Sports Association.

Our team has a huge passion for sport so to be able to support clubs and communities of all sizes with business service solutions is something we’re looking forward to doing.

It’s certainly a challenging time for sports clubs and so anything we can do to help them generate some income and allow grassroots-level sport to flourish again is more than worthwhile.

Digital Wholesale Solutions

As a supplier, it’s very important to have trust in your partner, and in Croft Communications, I and DWS have this in abundance.

The Croft team are very professional, and watching them work closely, I can see they fully have the customers’ needs and wants at heart.

Working with Croft is easy - the guys are full of knowledge and I think they are amazing. Seeing how quickly they have grown has been fantastic.

The future is bright for Croft Communications.

Jason Lanns, Account Director (Mobile)

Hertfordshire Chamber of Commerce

The Croft Communications team are exceptional. We and many of our members at Hertfordshire Chamber of Commerce have benefitted from their outstanding customer services.

They have been agile in helping not only our team, but our members, transition to home working during this Global Pandemic.

Their expertise and seamless transition not only for devices, systems and apps has been invaluable in keeping Hertfordshire businesses communicating with efficiency in the new working world.

Briege Leahy, CEO

Wagada

As a digital marketing agency, the staff at Wagada rely heavily on telecoms equipment to effectively complete our day-to-day jobs, whether that be liaising with clients on calls or providing our services online. So, when COVID-19 hit and we were forced to work remotely, we were so thankful to have Croft’s support, who provided us with unlimited data broadband dongles and business mobiles.

With Croft’s help, we’ve been able to continue to provide exceptional customer service for our clients, and our team have been able to collaborate efficiently and productively throughout the pandemic. We now also have a remote working solution that’s futureproofed our business in today’s uncertain economy.

With next day delivery of equipment together with immediate, responsive and friendly support, I cannot recommend Croft Communications enough!

Nick Silverstone, Managing Director

T. Rowe Price

Croft Communications have supplied our mobile telephone contract for over ten years including assisting us with moving our fleet of over 500 numbers to the EE network.

The mobile fleet consists of a number of different handsets and data options and Croft Communications were extremely thorough during the process of the changeover, ensuring that all of our UK and international requirements were met and advised of the various options open to us.

Croft Communications provided us with all of the information required to help us manage our expectations on the day of transfer. The transfer was carried out without any issues and with the knowledge that they were on hand should any problems have arisen.

Over the years Croft Communications have been looking after our fleet, the support and account management received has been exceptional. The account is analysed on a monthly basis with any charges explained and proactive suggestions made where we may be able to make savings moving forward.

Overall, we are extremely satisfied with the team at Croft Communications and look forward to the relationship continuing in years to come.

Jo Smyth

Laurent Perrier

"We are changing our mobile phone contract providers", announced Jan our office manager. Now I am hopeless with technology, so to speak of more data, new SIMs and tethering was lost on me. We even had a countdown to 'new SIM day'. It dawned ominously, and with no children on hand; I had to swap networks myself.

It went seamlessly, as has our move to Croft Communications. We received great service from people who value our business. I can now use my mobile at home as I have a better signal, and we are saving money as a business. What’s not to like?

David Hesketh, Managing Director

North East Truck & Van Limited

Just wanted to send a quick note of thanks to Croft’s assistance in sorting the issue I had with my phone. I felt very much that the team were making the utmost effort to resolve the issue for me which I really appreciated. Marco was very on the ball and proactive in trying to help and make sure things were kept moving along.

I’m often approached by other firms who wish to tender for our mobile phone contract or who are adamant they could do it cheaper, but it’s service levels like this that mean I have no interest in even discussing the prospect with them.

John McDonald

Auria Accountancy

Croft have been absolutely brilliant. Sorted out our mobiles and we also have office broadband which is faultless. Amazing service and prices you cannot get anywhere near anywhere else. Highly recommended!

Andrew Fairclough

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